10 Year Warranty
Our 10 year warranty warranty covers defects in material and workmanship in the following components of the wardrobes: • Frames • Doors • Hinges • Sliding door mechanism • Drawer gliders • Clothes rails • Shelves. This warranty applies to domestic use only.
All our products are covered by warranty against defects arising from faulty workmanship or materials for a period of ten years for wardrobes and five years for shower screens from the date of delivery by Modern Design Wardrobes, subject to the following conditions:
- The product has been installed in accordance with the relevant Australian Standards and Modern Design Wardrobes recommendations.
- The product has not been subject to misuse, abuse or neglect.
- Modern Design Wardrobes standards and tolerances are not deemed defects. Information on these can be obtained from a sales consultant.
- Moving parts which wear out as a part of normal use are guaranteed for a period of three years.
- Surface finishes and parts which are damaged because construction site spillages are not removed or are carelessly removed, are excluded from this guarantee
- This guarantee is limited to the repair or replacement of the faulty product but does not extend to the installation or refinishing of the replacement product unless these services were originally contracted to Modern Design Wardrobes.
- Only repairs carried out by Modern Design Wardrobes personnel or authorised agents are covered by this guarantee.
- Claims under this guarantee should be made within one month of the defect arising in the product. Copies of the original purchase documentation should be included with your written claim, and lodged by email or in person at our showroom.
- This guarantee is in addition to all other rights and remedies in respect of this product to which you are entitled under the Trade Practices Act and similar State and Territory laws.
- Repairs will be undertaken 2-3 weeks from claim date.